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Privacy Policy

We care about your privacy. This policy explains what information we collect, how we use it, and your choices.

What Information We Collect

When you use Venued.app SeatSmart, we collect only the essential information needed to provide our service:

From Hosts (you):

  • Email address (required)
  • Password (if signing up via email)
  • Full name (optional)
  • Guest names (no email, phone, or other identifiers)

From Guests:

Nothing directly. Guests do not sign up or provide personal information. They simply scan a QR code to find their seat.

From Google Sign-In:

  • Your email address
  • Your name (optional, depending on your Google profile)

We do not collect:

  • Guest contact info
  • Payment data
  • Sensitive personal details

How We Use Your Information

We use your data only to:

  • Create and manage your account
  • Let you create seating charts and upload guest lists
  • Help guests find their seats via QR code
  • Improve our service based on anonymous usage patterns

We do not sell or share your personal data with advertisers or third parties.

Data Storage & Security

Your information is stored securely using modern cloud infrastructure. Passwords are hashed and never stored in plain text. We implement safeguards to protect your data against unauthorized access.

Cookies & Analytics

We may use minimal cookies or analytics tools to improve user experience (e.g., remembering login sessions, monitoring anonymous usage). You will be notified if tracking or cookies are used for anything beyond this.

Your Rights & Choices

You can:

  • Update or delete your account at any time
  • Contact us to delete your data
  • Export your data upon request

Email us at [email protected] with any questions or data requests.

Changes to This Policy

We may update this policy from time to time. We'll notify you if we make significant changes.

Contact

Questions? Reach us at: